Mystery Box LIVE! FAQ's
What is the difference between a themed Mystery Box and a Mystery Box LIVE!?
When you purchase a themed Mystery Box you will not know what the contents are until you receive and open your box in person.
When you purchase a Mystery Box LIVE!, you will be emailed a link to watch your unboxing LIVE.
Final item(s) may be a different size and or image style (slight variations), but always the same signer(s) as the unboxing reveals.
Are the items the same as a themed mystery box?
Some of the contents can be the same that you could have received from a themed mystery box. There are no guarantees that you will not get a duplicate.
If I order more than 1 Mystery Box LIVE!, will I get the same items inside?
It is possible, but there is a built-in component within the 15 variations that should mix them up for you.
When will my order ship?
All items are in stock and ready to ship.
Do you combine shipping?
Yes! If you order boxes individually they will be packaged and shipped as individual mystery boxes. If you make an additional purchase in a 12-hour period, your orders will automatically be merged, and you will be refunded the lesser of the shipping charges. You will be notified of the merge and receive a new order number.
If you order multiple boxes at a time those mystery box items will be combined into one shipping box.
Can I exchange my items?
No refunds or exchanges as all items are a mystery and that's the game you play.